Granjópolis · developer: AndoISa

Delete your account and data

Last updated: 2026-10-24 · This is the page Google Play links to for requesting deletion of a Granjópolis account.

If you have a Plus or Pro subscription, cancel it first in Google Play › Payments & subscriptions › Subscriptions › Granjópolis (play.google.com/store/account/subscriptions). Deleting the game account does not cancel the subscription, and Google Play will keep charging it until you cancel.

1. In the game (immediate)

Open Granjópolis with an internet connection.
Tap the gear icon (Settings) at the top of the screen.
On the Delete account row, tap the red Delete button.
Confirm in "Delete your account?" (Delete account) and again in "Are you sure?" (Yes, delete).

The game shows "Account deleted" when it finishes. Without a connection it shows "Couldn't delete it: you need internet" and deletes nothing; try again online.

2. By email (if you no longer have the game installed)

Write to anikuapp.usa@gmail.com with the subject "Granjópolis: delete my account" and tell us:

your shop name and your alias in the League;
if you linked one, that you used a Google account (do not send passwords);
if you remember, your approximate level and the date you last played.

Because we do not keep your name or email, we may ask for more account details to check that the account is yours before deleting it. We delete everything within 30 days at most and reply when it is done. If you reinstall the game and recover your account with Google (Settings › Account), you can use step 1 instead.

3. What is deleted

Your cloud copy of the game (Unity Cloud Save), including the League's technical key.
Your Unity player (Unity Authentication) and the linked Google account, if any.
Your League account: shop name, alias, level, all your scores and the reports you made or received.

Deletion from the game runs at once on our server and on Unity's services; if you ask by email, we do it within 30 days at most.

4. What is not deleted, and for how long it is kept

Data	Why it stays and for how long
The game saved on your phone	It lives on your device, not on our servers. It is deleted when you uninstall the game or in Android Settings › Apps › Granjópolis › Storage › Clear data. After deleting the account you can keep playing with it, without cloud or League.
The subscription and purchase records	Google Play handles them: they are cancelled and kept under Google's policies (for example, for tax obligations). We do not control them.
Ad data	Held by Google (AdMob) under its policy. You can reset or delete your advertising ID in Android and manage ads at myadcenter.google.com.
Technical server logs (IP, date and time, path)	Security and abuse prevention. They delete themselves within 14 days at most.
Backups of the League server, if we make any	A deleted record disappears from them within 30 days at most.
Emails you sent us	As long as needed to reply and, at most, 12 months afterwards.

5. After deleting

This cannot be undone. On that phone, the cloud and the League stay off until you turn them on again in Settings; if you do, a new player and a new League account are created, without anything from before.

More information: Privacy policy · Contact: anikuapp.usa@gmail.com